THE HOUSE RULES
Reception opening hours: from 9:00 to 12:00 and from 15:00 to 18:30
Access without schedules! After 18.30 we will send instructions to be able to access independently at any time. Agreement with the staff is necessary by 18:00 on the day of arrival. Guest identification will be required in advance. Guests will receive video instructions on Whatsapp or email to the contact details provided during booking. If you need to send them to a different number please contact us directly.
Possibility of parking by reservation through our website. In case of difficulties please contact the staff directly.
Check-out time BEFORE 10 AM on the day of departure.
Payments: The payment of the total amount of the reservation will be made during check-in. In case of late check-in, please make arrangements directly with the staff who will be happy to meet you at the reception opening the next morning.
The amount of the stay can be paid by card, cash, ATM.
The amount of the tourist tax and any extras such as parking or extra bed can only be paid in cash for administrative reasons.
Extra costs: We have services tailored to our guests, such as the possibility of adding a bed to your room, breakfast, parking. These costs may vary depending on the season and may be added at any time from your booking.
Single or double beds: we have the possibility to offer our guests a comfortable and personalized experience. Do you need two single beds? Don’t forget to notify us at least one day before your arrival.
We will prepare the room according to your needs. In case of no communication, the room will be prepared with a double bed.
We have baby cots and cribs that you can add to your room for free.
We love holidays with our furry friends! Take your dog with you: just a small 15€ extra for cleanings will be needed.
Le 5 Terre La Spezia di RO.VI.S.R.L. - Tel: 0039 0187300006 Phone: 0039 373 8524080 E-mail: le5terrelaspezia@gmail.com